Shipping
Delivery Times & Charges
Orders leave us approx 1-3 Days from the date of order.
UK Mainland Shipping
We charge a flat fee of £7.50 per order to UK addresses.
UK - Off Mainland
Shipping prices to addresses off the UK mainland may vary. In this instance, we would pass on the exact rate the carrier charges us.
We would contact you to discuss this prior to despatch once we have the order information to ensure we can calculate the best option for you.
International Shipping
Prices to international addresses will vary. In this instance, we would pass on the exact rate the carrier charges us.
We would contact you to discuss this prior to despatch once we have the order information to ensure we can calculate the best option for you.
Returns
Please Always Contact Us Prior To Making A Return.
We aim to offer you the very best service including in the event of a return for any reason. With this in mind, should the need for a return arise, please contact us first.
Returns should only be made following discussion with an Empress team member, failure to do so may result in any credit being unavailable.
Contact: 01282 863181 or email: info@empressmills.co.uk